Problem
Data center operators need an efficient system to manage and monitor server racks, handle access requests, and support operational tasks in real time.
Solutions from Codelabs
Codelabs developed the DCI application as an integrated platform for server rack management and monitoring, enabling users to manage access, submit requests, and handle technical support through a centralized system.
Results
The DCI app improves operational efficiency, visibility, and control over data center infrastructure, ensuring faster response times and better service management.
Application Features
- Site access management
- Support ticketing
- General request handling
- Smart hands service requests
- Reporting and monitoring
- Cross-connect management
