A business owner in Indonesia sought to establish an independent online store to avoid the high fees associated with major e-commerce platforms. The goal was to develop a user-friendly, scalable online store with manual payment verification while keeping operating costs low.
Objectives
- Develop an efficient E-Commerce platform – Create a website that offers a seamless shopping experience.
- Implement manual payment verification – Allow customers to upload payment receipts for orders.
- Ensure scalability – Design the system to support future expansion and increased traffic.
Challenges
The client wanted to avoid transaction fees from big e-commerce platforms while maintaining manual payment verification—a common practice in Indonesia. Additionally, they needed a cost-effective solution that wouldn’t require ongoing platform fees but still offered the functionality of a full e-commerce store.
My approach
To achieve these goals, we built a custom e-commerce website using Bricks Builder and WooCommerce, ensuring a lightweight, scalable platform.
- Optimized for performance – Contrary to the common belief that WooCommerce is slow, we implemented image optimization, CSS & JS minification, and caching to improve load speed.
- User-Friendly payment flow – Since manual bank transfers were required, we integrated a payment upload form where customers could submit proof of payment.
- Automated order management – We implemented an email reminder system for unpaid orders, set to notify users within six hours and automatically cancel orders after 12 hours if payment was not received.
- Shipping cost calculator – Integrated a feature to calculate shipping costs based on the customer’s city within Indonesia.
- Stock management enhancements – Developed a low-stock notification system to help the business manage inventory efficiently.
Project framework
This strategy was executed from the ground up utilizing Web Design, paving the way for the final results.
Results
- Successful launch & order processing – The website handled over 60 completed orders within the first two weeks post-launch.
- Improved business efficiency – The automated payment reminders and order cancellations significantly reduced manual follow-ups, saving the business time.
- Client satisfaction – The client was pleased with the store’s ease of use and cost-effective setup without monthly fees.
- Scalability for future growth – The platform is now ready to scale with increased traffic and additional features in the future.
Client testimonial
Airin – aibaya.studio
“Webdivo works quickly, efficiently, and is very responsive. With a very competitive price too! May Webdivo thrive and become more successful than ever.”